Great experience at Krietz auto. Very patient with test drives. I didn't feel pressured to make a decision. Pricing, selection and quality were great. Staff was friendly, courteous and helpful throughout. I'd recommend Krietz to anyone looking to buy a car.
My experience at Krietz Auto was amazing from the time I walked in, to the time I drove off! My sales specialist was Weston. He was very knowledgeable, not only about the vehicle but also about the car buying process and financing. If you're worried about all the bad salesman stereotypes, you won't experience them here. The opposite actually, everyone is very friendly and attentive. Thank you Weston for everything and everyone else who helped finalize the deal!!!!
We purchased a new to us vehicle from Krietz today. Matched only by my previous experience with Saturn, this transaction was quick, easy and fair. I would encourage anyone who is shopping for a used vehicle to see them first. We will definitely be back.
I had never been to Krietz before and was a bit surprised when I pulled into the lot and saw all the very nice used cars, and the selection. The car I was interested in was in great shape and ran fantastic. All of the staff were very professional and welcoming. Lisa Hildebrand, my sales rep, was wonderful. Extremely nice, helpful, and funny. I have never bought a used car and was a bit leary of the "used car salesman". It ended up being one of the best experiences I have had buying a vehicle.
Great Service, Great Deals. Low Pressure, High Perfromance
Good to see Seth back as a service rep. Another good visit.
Responsive and transparent, as usual.
My husband and I saw a Challenger on the Kreitz Auto web site that we liked and called to find out details. We talked with Lisa Hildebrand.. She was very knowledge about the car and listened to what my husband was looking for. We waited a little too long to get back to her and it was sold. I think she heard the disappointment in my husbands voice. She called him back a few days later to let us know they had got another Challenger in. We got on line again to look at this one but this time we didn't wait to get back to her. She was a great help to us as we live about 1 1/2 hours away in PA. We did a lot of communication via phone and text messages. Lisa got the paperwork ready and went to bat for us to get a better interest rate and approved before we got there. We drove to Fredrick to see it . We liked what we saw and took it for a test drive. We did purchase the car and are extremely happy with it. We feel that Lisa and the other sales persons made this purchase seamless and hassle free. We feel we have made new friends in Frederick, MD!
My daughter recently purchased a Honda Civic and the customer service is fantastic! Nick, Brian, and Lindsay were wonderful along with Amy in Service. I highly recommend Kreitz Auto and will be back!
I appreciate the full explanation of the options for repairing my vehicle and the great work done exactly as we agreed. The staff was very helpful and made this a great experience.
SO happy I found my car at Krietz. Such a different experience from all the other dealers in the NoVA/DC area I had interacted with during my car search. Lisa spent all afternoon with us, answering questions, even staying late to make sure I had every question answered before I made my purchase. They were patient, not pushy at all, professional. and so nice! I would drive the hour outside of DC again just to work with this lovely group of people again!!
Great job on keeping my car driveable.
We brought in our van on Saturday about 2:45 PM to drop it off and leave it for a diagnosis and repair on Monday. We were still in Frederick when we got a call about the the problem and were told the needed brake work could be done right away. We were able to pick up our vehicle at 4:30 PM and did not have to wait until Monday. Great service!